CaseCloud™ by Mitratech is a cloud-native legal matter management platform built on the Salesforce infrastructure, designed for law firms and legal teams seeking to manage clients, matters, and the full case lifecycle within a single system.

Key features and functions include:

Matter Management
Supports the full matter lifecycle from intake through resolution, including conflict checking, task management, and document automation.

ARIES™ AI, Powered by Agentforce
CaseCloud's AI layer combines Salesforce Agentforce's enterprise infrastructure — including data masking, auditability, model flexibility, and trust controls — with Mitratech's legal domain expertise. ARIES™ capabilities span invoice processing, matter intake, document intelligence, and portfolio analysis.

Integration and Configuration
Built on Salesforce, CaseCloud connects to the Agentforce platform and the broader Salesforce ecosystem, along with integrations including iManage, HotDocs, NetDocuments, SharePoint, UniCourt, and CalendarRules. The platform is configurable to fit the workflows of firms of varying sizes.