Law Firm Operations
Technology for Law Firm Operations supports every aspect of running a law firm other than the substantive practice of law. This is one of the broadest categories in the directory, spanning client intake and CRM, matter management, timekeeping, billing and eBilling, budgeting and pricing, conflicts checking and KYC, records management and information governance, risk management, and identity and access management (IAM). It also covers the operational functions that support firm growth and reputation, including business development, pitches and proposals, and pro bono program management, as well as facilities management and metadata scrubbing for outbound documents. Many of these processes are administrative and repetitive, making them well suited to automation, and practice management platforms increasingly act as all-in-one systems for small and mid-sized firms, bundling many of these capabilities into a single system rather than requiring separate point solutions for each function.
Technology for Law Firm Operations supports every aspect of running a law firm other than the substantive practice of law. This is one of the broadest categories in the directory, spanning client intake and CRM, matter management, timekeeping, billing and eBilling, budgeting and pricing, conflicts checking and KYC, records management and information governance, risk management, and identity and access management (IAM). It also covers the operational functions that support firm growth and reputation, including business development, pitches and proposals, and pro bono program management, as well as facilities management and metadata scrubbing for outbound documents. Many of these processes are administrative and repetitive, making them well suited to automation, and practice management platforms increasingly act as all-in-one systems for small and mid-sized firms, bundling many of these capabilities into a single system rather than requiring separate point solutions for each function.
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