LawWare is practice management and legal accounting software for small and medium-sized law firms in the UK.
Key features and functions include:
Case and Document Management
Case files log activity, including phone calls, documents, emails, and recorded time, within a single case record. Documents can be created, edited, and shared with version control, and emails can be filed into case records manually or automatically. The platform integrates with Microsoft 365.
Client Relationship Management
A CRM module tracks client interactions and appointments and supports client communications and marketing activity.
Time Recording and Billing
Time and disbursements are recorded and used to generate invoices, with automated reminders to support billing accuracy.
Legal Accounting
The accounts module includes client and firm accounting, designated deposit accounts, automated fee-earner and work-in-progress systems, bank reconciliation, VAT reporting, a multi-cashier system, and automated month, VAT quarter, and year-end routines, and is designed to comply with Law Society, SRA, HMRC, and GDPR requirements.
Interface and Accessibility
The interface is aligned with Microsoft's current design standards and includes adjustable display options and fonts, including OpenDyslexic font support, along with customizable views for cases, contacts, and clients.
Automated Communication and Reporting
Features include email templates for standard messages, automatic email filing, customizable KPIs and graphical views, and real-time customizable reporting, with the ability to group cases and other records by any field.
Integrations
The platform integrates with Microsoft 365, including drag-and-drop document and email filing and voice dictation, and with named third-party tools including Exizent for executry and probate, FormEvo for forms, Amiqus for digital identification and client onboarding, and Textanywhere for client text messaging.
Security and Data Hosting
Customer data is hosted in UK-based data centres with a 99.9% uptime commitment, automatic failover, SSL protection, and RAID-protected storage. The company holds ISO 27001, ISO 9001, and ISO 14001 certifications and is a member of the Cyber-Security Information Sharing Partnership (CISP).
Training and Support
Training and support are delivered by a UK-based team, with support requests logged and tracked through resolution.
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