
FilePro
Acquired by Actionstep on Aug 31, 2023
FilePro also provides implementation support, user training, and system customization to adapt to firm-specific processes. Ongoing product updates and resource materials are made available to support continued use and development.
Key Features & Functions include:
Matter-Based Pricing Model
FilePro applies a usage-based pricing structure that charges firms according to the number of new matters created. This approach removes fixed monthly licensing costs and ties system expenses directly to firm activity levels.
Practice Management Functionality
The system supports core law firm operations through matter management workflows. These functions are designed to organize case information, track progress, and manage administrative processes across legal matters.
Customization and Configuration
FilePro provides options for tailoring the system to firm-specific requirements. This includes adapting workflows, data structures, and operational processes to align with internal practices.
Training and Implementation Support
Users are provided with onboarding and training resources to support system adoption. Ongoing support services are available to assist with usage, configuration, and issue resolution.
Client Support Services
FilePro offers direct support to users, including access to service teams for troubleshooting and guidance.
Educational Resources and Updates
The platform maintains a library of educational content, including blog materials and best practice guidance. These resources are updated regularly to reflect current industry practices and system developments.
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