Diligent AI

Diligent AI is a compliance technology platform that deploys generative AI agents to automate KYC and AML operations. The platform is designed to reduce the manual workload associated with financial crime compliance, enabling teams to process higher volumes of cases while maintaining structured, auditable outcomes.

Key features and functions include:

AML screening agent Automatically reviews and remediates false positive alerts generated by sanctions, PEP, and adverse media screening providers, reducing the time analysts spend on low-risk alerts and enabling focus on higher-priority cases.

Merchant risk agent Conducts automated investigations of merchant websites, social media profiles, customer reviews, and registry filings to identify risk indicators during onboarding and ongoing monitoring of merchant accounts.

Document verification agent Automatically checks customer-submitted documents against an organization's defined policy requirements, flagging discrepancies or non-compliant submissions without requiring manual review of each file.

Policy-based configuration Organizations can upload their own risk policies and procedures to configure agent behavior, ensuring that automated checks reflect institution-specific compliance standards and produce auditable records of each decision.

Human-in-the-loop deployment Agents are designed to operate alongside analyst teams, with review workflows built in so that institutions can scale automation incrementally while maintaining oversight of outputs before fully expanding automation.