Candle AI

Candle AI is an AI-powered email assistant designed for use within law firms and legal teams, operating as a native add-in within Gmail and Outlook. The platform connects to a firm's existing practice management, document management, and knowledge base systems to deliver case and client context directly inside the inbox, enabling users to draft, manage, and respond to emails without switching between applications.

Key features and functions include:

Context-Aware Email Drafting
The platform analyzes incoming email content and pulls relevant case and client information from connected practice management and document systems to generate suggested responses. Drafts are proposed for user review and are never sent automatically.

Case and Client Insights Panel
An in-inbox insights panel surfaces matter status, client details, deadlines, and recent case activity alongside each email, allowing legal professionals to review key information without navigating away from their inbox.

Template Management
Users can create, store, and access firm-specific email templates directly within the email interface, enabling consistent handling of common correspondence such as client intake responses and status updates.

Tone and Style Adaptation
The platform adjusts suggested response tone and formality to align with a firm's established communication standards, supporting consistency across attorneys and staff.

Practice Management Integrations
Candle AI connects with legal practice management systems including Clio, MyCase, Filevine, and Mitratech's INSZoom, as well as Gmail and Outlook, to enable a unified inbox workflow.