Process Improvement

Process improvement starts with the process (a series of actions or steps taken in order to achieve a particular end) - not with technology. Once a process has been evaluated and optimized, however, significant additional efficiency gains can be made by introducing automation. Solutions that allow for process automation have proliferated, and now include expert systems tools such as Neota Logic and Bryter, full digital operations automation systems like Autologyx, Mendix and Tonkean that allow for the end-to-end automation of operational workflows and integration of data sources, chatbots like Joseph, and robotic process automation using Blue Prism or K2 by Nintex.

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