Knowledge Management/KNOWLEDGE BASE

Knowledge Base


A knowledge base provides a central location for teams or organizations to share knowledge content (mainly documents). Sophisticated knowledge hub solutions also deliver (1) workflows to support the curation of content, (2) tools to help organize content, such as the ability to manage and house taxonomies, customize filters, generate browse trees, develop discrete collections of related content, and trigger knowledge management workflows for administrators, and (3) search tools to optimize the findability of knowledge content. Traditional knowledge bases have frequently been built on software platforms such as SharePoint, used in combination with solutions such as Handshake. Newer market entrants include Syntheia and Intelllex.

Jack Shepherd

Jack Shepherd

LTH Expert

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