Knowledge Management

Knowledge Management solutions provide for the collection, curation, tagging, organization and delivery of knowledge content (including precedent documents, forms, checklists, guides, and other critical legal content) across a legal organization. Classic knowledge management tools include knowledge hubs / precedent libraries and other content repositories, as well as intranet platforms, enterprise search and experience management solutions. Content repositories may include clause banks, such as Litera Create - Content, and directories of external data, such as Courtroom Insight. The market for enterprise search is narrow in legal, with Opentext's Decisiv Search and iManage Knowledge Unlocked vying for market share. Foundation’s experience management platform – another Litera product – provides the ability to store and connect information about a legal organization’s clients, matters and people, therefore enabling a firm to leverage its intellectual capital effectively and better cross-sell work. SharePoint has long been the established platform for intranet systems, with their online offering introducing greater flexibility. Handshake by Aderant, HighQ, Infodash are solid competitors.

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