Law Firms

Corporate Legal

Vendors and Service Providers

audience

Landscape Article

Evaluation Framework

Requirements Template

Business Case

Competitive Analysis

Pilot Guide

Thought Leadership

Buyers Guide

content type

Explore

Implement

Procure

phase

From

date

Law Firms - 500+ lawyers

Law Firms - 20-99 lawyers

Law Firms - 100-499 Lawyers

Advertising Law

Bankruptcy and Restructuring

Civil Rights

Corporate

Criminal Law

Employment

Entertainment and Media

Environment and Energy

Family Law

Finance

Fintech

Funds

Government / Administrative Law

Health Law

Immigration Law

Infrastructure

Insurance Law

Intellectual Property

International Arbitration

Investigations

Litigation

M & A

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Personal Injury

Privacy and Cybersecurity

Private Equity

Real Estate

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Securities and Capital Markets

Transactional

Wills and Probate

practice area

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Chinese

Configurable

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Italian

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Malay

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Spanish

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language

On Prem

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deployment

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Built by Law Firm

GenAI / LLM

Interoperability

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Word Plug-In

attribute

Africa

Asia

Europe

Global

Latin America

Middle East

North America

Pacific

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regions served

Algeria

Argentina

Armenia

Australia

Austria

Belgium

Brazil

Bulgaria

Canada

Chile

China

Colombia

Cyprus

Czech Republic

Denmark

Egypt

Estonia

Finland

France

Georgia

Germany

Ghana

Greece

Guatemala

Hong Kong

Hungary

India

Ireland

Israel

Italy

Japan

Kenya

Lithuania

Luxembourg

Malaysia

Malta

Mexico

Mongolia

Mozambique

Netherlands

New Zealand

Norway

Pakistan

Peru

Philippines

Poland

Portugal

Romania

Russia

Serbia

Sierra Leone

Singapore

Slovakia

South Africa

South Korea

Spain

Sri Lanka

Sweden

Switzerland

Taiwan

Trinidad & Tobago

Tunisia

Turkey

Ukraine

Uruguay

Yemen

Matter Management

Technology for Law Firm Operations supports all of the aspects of running a law firm other than the substantive practice of law. This is a broad category, covering processes from client intake and management to timekeeping, billing, matter management, budgeting and pricing of legal work, records management, information governeance and so on. Many of these processes are administrative and repetitive, lending themselves well to automation. The range of solutions in this category means a large number of vendors are represented, with certain vendors in the practice management space straddling many capabilities. In small and mid-sized law firms, practice management systems act as platform solutions that enable all aspects of the business of law.&nbsp;

Law Firm Operations

Collaboration and Productivity tools enable lawyers and legal professionals to automate non-legal tasks, enhance efficiency, and streamline teamwork. Productivity tools such as Dictation software and AI-powered notetakers reduce manual work and improve documentation accuracy, while collaboration solutions&mdash;ranging from video conferencing to virtual data rooms and full online platforms&mdash;support seamless communication and case management. As remote and hybrid work becomes the norm, these tools help legal teams and clients work together more effectively in a unified digital environment.

Collaboration and Productivity

File sharing tools provide secure methods of transferring large files between users.

Secure File Sharing

AI notetakers are software tools powered by artificial intelligence that automatically capture, organize, and summarize information from various contexts like meetings, webinars, or interviews. Using advanced technologies such as speech recognition and natural language processing, these tools can transcribe spoken words into text in real-time and even summarize long discussions into key points. Some AI notetakers also detect topics, categorize information, and allow for easy searching of notes, making it simple to find specific details.&nbsp;

AI Notetakers

Previously, many commercial legal organizations relied on external translation services to help translate critical deal or litigation documents written in a different language, for example in the context of cross-border work. Risk and liability issues arise when lawyers resort to using public translation sites online to translate documents relevant to a privileged legal matter. In addition, these sites are generally unable to translate large numbers of documents at once, or to retain the formatting of the original documents. With the development of advanced AI technology, digital translation solutions have emerged that are able to translate large numbers of complex legal documents into multiple languages with great accuracy, retaining original formatting. Leading vendors in this space include RWS (previously known as SDL) and Veritone. Sometimes digital translation or workflows are combined with human-in-the-loop translation services, which are also covered here.

Digital Translation

Dictation has long been a part of legal practice. In the digital era, dictation and voice recognition solutions are usually AI-powered, enabling the automated capture of verbal communications whether they occur on a phone call, through a virtual meeting platform, or from a webinar or podcast. Some of these solutions provide the ability to automatically scroll and search through transcriptions or recordings.

Dictation and Voice Recognition

Client portal solutions provide a two-way interface between a law firm and a client, allowing for some combination of capabilities such as collaboration, joint project management on legal matters, the sharing of select thought leadership, access to matter documents, financials and WIP, and access to data-driven insights related to the engagement. While some firms create custom client portals with tools like SharePoint, solutions that offer many of these attributes, such as LUPL, have become effective one-stop shops, rolling together the types of capabilities that used to be spread across multiple technology tools. Other solutions in the space include HighQ and Moxtra. See also, Extranets.

Client Portal

Extranets allow for the sharing of content between law firms and their clients. An extranet allows a portion of a firm's data, intranet or matter management platform to be accessed by clients, with the firm controlling which subset of the platform is accessible by which clients. HighQ works in this way, providing the ability for firms to share thought leadership and matter information with clients. See also, Client Portals.

Extranet

Collaboration platforms allow teams to work together even if they are in different locations. Many solutions include collaboration as an aspect of their functionality. In this category, we include only those solutions the main purpose of which is to provide collaboration - whether that is collaboration within an organization, with external clients, or both. Microsoft Teams is by far the most common collaboration platform, having gained significant popularity during the pandemic. The other industry leader for collaboration is HighQ.

Collaboration Platform