Zoom Workplace is Zoom's AI-first, unified collaboration platform that consolidates communication, productivity, and hybrid workplace tools into a single environment. ZoomMate, Zoom's agentic AI product, is embedded throughout the platform's communication and productivity tools.

Communication Tools

Meetings - Video conferencing functionality, with participant limits and meeting duration governed by subscription plan.
Team Chat - Instant messaging for real-time team communication, including file sharing.
Phone - VoIP-based calling for voice communication.
Mail and Calendar - Email and calendar management, with end-to-end encryption available on Business-tier plans and above.
Scheduler - A tool for booking and managing appointments and meetings.

Productivity Tools

Docs - Collaborative document creation and editing, described by Zoom as an AI-first tool.
Whiteboard - A visual collaboration space for brainstorming and creative work.
Clips - Asynchronous video messaging and screen recording.
Tasks - Action item management, with AI-assisted capabilities on paid plans.
Notes - Note-taking functionality, including automatic capture through "My Notes."
Hub - A centralized point for organizing and accessing Zoom content.
Video Management - A library for organizing and storing meeting recordings.

Hybrid Workplace

Rooms - Technology supporting blended in-person and remote meetings.
Workspace Reservation - A booking system for flexible office space management.
Visitor Management - Guest registration and check-in for office visitors.
Digital Signage - Displays for internal employee communications.

Employee Engagement

Workvivo - A platform for internal communications, company updates, and employee recognition.

Artificial Intelligence

ZoomMate - An embedded, agentic AI assistant available across Zoom Workplace, providing meeting summarization, message drafting, scheduling automation, and unlimited AI note-taking on Pro-tier plans and above, along with an AI Productivity Suite (Canvas, Sheets, Slides, and Paper) for generating documents, spreadsheets, and presentations from meeting content. See the ZoomMate by Zoom listing for full detail.

Integrations and Ecosystem

Zoom Marketplace - Access to thousands of third-party integrations, along with deep native integration with Microsoft 365 environments.

Funding Information:

Zoom has raised a total of $280.1M in funding over 10 rounds. Their latest funding was raised on Nov 4, 2021 from a Post-IPO Equity round.