People’s Court is an online arbitration platform for lawyers and law firms representing clients in disputes, as well as for parties and authorized software agents filing and resolving claims directly. Cases proceed under agreed procedural rules from a closed written record, with filing, evidence exchange, and a reasoned Award handled within one case workflow.

Key features and functions include:

Client representation by counsel
A client appoints a lawyer for an individual case, and the lawyer works from a separate verified account to review the record, file evidence and argument, receive notices, and handle post-Award requests and appeals. One account can represent clients across multiple matters, while the client retains decisions such as accepting the arbitration terms, confirming the record, settling, or waiving the right to appeal.

AI-only and AI-assisted human adjudication
Both sides consent to a procedure before the tribunal reaches the merits. Parties may use an AI-only track, decided by one AI arbiter for an eligible claim under $100 or a three-member AI panel for other matters, or jointly elect an AI-assisted human track in which an assigned human arbitrator may revise or reject an AI-drafted Award before issuing it in their own name.

Appeal rights
Every track includes one paid human appeal of the Award unless all parties expressly waive it. An appeal reviews the existing record for claimed material error rather than holding a new hearing, and goes to a different arbitrator than the one who issued a human Award.

Contract clause for designating the forum
Transactional lawyers can add a published sample arbitration clause to client agreements, naming People’s Court as the forum for a future dispute under rules accepted in advance.

Per-case fee structure
Fees are charged per case as a percentage of the amount in dispute, with a stated minimum and a flat add-on for the AI-assisted human track, rather than through subscriptions or seat licenses. The exact fee is disclosed before a case is filed and does not vary based on outcome.

API and agent integrations
A documented API and an MCP-based connector support case filing, evidence submission, decision callbacks, and authorized settlement for software agents and marketplace platforms handling agentic-commerce disputes.