Nouraa.ai

Nouraa.ai provides AI voice agents built to automate recurring communication tasks in law firm intake and case management. The platform operates across phone, SMS, email, and CRM channels to manage prospect follow-up, scheduling, and billing communications.

Key Features & Functions:

Missed Call Recovery
The platform calls or texts back missed prospects, qualifies the lead, captures case details, and books a consultation.

Client Intake
The platform collects matter details, contact information, urgency level, and opposing party details, then routes qualified prospects to firm staff.

Call Qualification and Referral Routing
The platform screens inquiries against a firm's practice areas and jurisdiction, directing out-of-scope or out-of-jurisdiction matters to an appropriate referral rather than routing them to firm staff.

Client Status Updates
The platform proactively sends clients updates on case milestones, intended to reduce repetitive status inquiry calls.

Document Collection
The platform requests missing documents from clients, follows up automatically, and organizes files for staff review.

Court Date Reminders
The platform sends reminders to clients regarding hearings, depositions, appointments, and deadlines.

Billing Support
The platform sends payment reminders for retainers, invoices, payment plans, and outstanding balances.

CRM Integration
The platform connects with case management and customer relationship management systems, including Clio, MyCase, Filevine, and HubSpot, in addition to custom systems.