LawSwitch is an Australian legal technology company that has been operational since 2017. Its primary product is a chatbot platform designed to streamline the interaction between law firms and their clients, automate routine tasks, and generate legal documents.
LawSwitch serves law firms of all sizes, from small and mid-size firms to large legal entities, that seek to optimize their client interaction and engagement process. It offers an innovative solution to law firms looking to automate parts of their practice, reduce administrative workload, and improve client experience.
Technically, LawSwitch offers a chatbot builder that requires no coding skills. Law firms can configure their chatbot to interact with clients, gather information, and even provide clients with customised legal documents based on their responses. The platform also integrates with other software commonly used in the legal industry, increasing its utility and flexibility.
The major differentiation of LawSwitch in the market is its focus on client engagement and experience. Its conversational interface, which simulates a conversation with a human, can help law firms make their services more approachable and user-friendly. By automating the generation of routine documents and the collection of client information, LawSwitch also helps firms streamline their operations and reduce administrative burdens.