CSC AppealTrack is a web-based property tax appeal management platform designed to support law firms, tax consultants, and corporate real estate teams across the full lifecycle of property tax assessment appeals. It is offered by Corporation Service Company (CSC), a global provider of business administration and compliance solutions.

Key features and functions include:

Appeal Assessment and Metrics The platform enables users to analyze properties, assess the strength of potential appeals, calculate expected tax savings, and compare parcel values against assessor data to identify discrepancies and appeal opportunities.

Deadline and Task Management AppealTrack provides a centralized calendar for monitoring hearing dates and filing deadlines, with automated email notifications for task assignments and approaching deadlines to support timely action across complex portfolios.

Jurisdictional Parcel Data The software automatically populates parcel attributes — including legal description, zoning, square footage, and tax rate area — based on parcel number, reducing manual research and data entry requirements.

Appeal Form Generation Users can generate and auto-fill appeal forms, create batch form printings, and produce customizable letter and email templates for communications with appeal boards and clients.

Document Management AppealTrack maintains a centralized document repository, accessible from any location, with a secure portal for clients and external parties to upload supporting materials such as contracts, financials, and rent rolls.

Accounts Payable and Billing The platform supports invoice generation, tax bill processing, check request creation, and includes accounts payable interface capabilities that can export payment requests to external AP systems.

Collaboration and Access Controls Corporate clients can share properties and parcel data with designated law firms or third-party providers while maintaining centralized visibility and reporting. Role-based access controls and configurable dashboards allow organizations to tailor user permissions and workflow assignments.

Client Portal and Reporting AppealTrack includes a client-facing portal and a custom report writer, enabling providers to deliver personalized status updates and performance metrics to corporate clients in lieu of manual spreadsheet-based reporting.