ClassAct is a SaaS platform built for plaintiffs' firms managing class action cases. It centralizes plaintiff intake, onboarding, document review, and case communication within a single system, and includes a dedicated mobile application through which claimants can interact directly with their firm.
Key features and functions include:
Plaintiff Network and Intake
The platform provides access to a network of prospective class members and supports dynamic, customizable eligibility forms to streamline the intake process and replace static web forms and manual data entry workflows.
Centralized Case Dashboard
A role-based firm dashboard provides real-time analytics on enrollment velocity, document status, and case activity. Access controls allow firms to manage team permissions across active litigation matters.
Bulk Communications
Firms can send mass communications to claimants via SMS, email, or in-app messaging directly from the dashboard, reducing manual outreach and supporting status updates at scale.
Document Management
The platform supports secure document upload, verification, and storage, replacing PDF-based workflows conducted via email or mail with a centralized, encrypted document portal.
Claimant Mobile Application
A dedicated mobile application allows claimants to join cases, sign retainers, upload documents, track settlement progress, and communicate directly with their firm without telephone contact.
Automated Notifications
Push notifications and automated status updates keep claimants informed of case developments, reducing inbound inquiry volume to the firm.
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