Robotic Process Automation (RPA), automates repetitive, standard tasks through use of software robots that are able to log in to systems and follow a set of predefined instructions. Generally speaking, RPA focuses on administrative, routine interactions rather than more complex processes, and is therefore frequently used to improve efficiency and streamline multi-step tasks on the business side of legal organizations. Examples include client and matter onboarding and conflict checking. RPA can also be used to extract data from one system and import it into another system without the need for a specialized script. Nintex has an RPA offering, and Blue Prism is a leading independent soution.

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