Process Improvement/PROCESS MAPPING
Process mapping involves the visual representation of a workflow, including outlining individual steps within that workflow in order to identify inefficiencies. By mapping processes such as legal matter types, teams can identify responsibilities for tasks, and better understand where and why deadlines are being missed. Mapping processes is often the first step towards improving processes, and allows for the streamlining of a process prior to automation, improved legal project management and adherence to budget, and can provide opportunities to push resources and content to lawyers at relevant times during a matter. Software supporting process mapping allows users to quickly visualize and analyze existing processes. The leading provider in this category has traditionally been Microsoft Visio. Alternatives such as Lucidchart have now been developed.