Products, specifically as they apply in a service and knowledge industry, are the result of working with experts to distill knowledge into a form that is widely applicable across the market. It is packaging the knowledge in a way that others can utilize its value without direct access to the export. It certainly doesn’t account for all facets of an issue or all of the nuances of each individual’s circumstances, but many knowledge needs are more general, such as needing to understand the landscape of an issue.
What is Productization in Legal?
Jason Dirkx
LTH Expert Paul Hastings LLP
Jason Dirkx is the Director, Practice Innovation and Technology Solutions at Paul Hastings in Chicago. In that role, Jason leads a team charged with managing and developing the portfolio of practice technologies, including information resources, other off-the-shelf practice tools as well as custom developed solutions. The group is responsible for custom developed solutions that include technologies such as workflow automation, document automation, data analytics and visualization, low-code/no-code platform development, and language analytics and machine learning applications. At his last firm, Jason helped launch and grow a joint venture company aimed at delivering quasi-legal products to help corporations navigate employment laws and regulations. Before law school, Jason worked as a software engineer developing military planning and readiness software for defense contractors in San Diego. Jason has a B.S. in Computer Science from Michigan State University and J.D. from Chicago-Kent. Jason also volunteers in senior leadership positions for the International Legal Technology Association and is a regular speaker and writer on innovation in the delivery of legal services.
When he’s not working, Jason likes to spend time with his family and develop his woodworking and DIY skills.